Feb 2, 2026

Dear Valued Customer,

Enclosed are our 2026 Terms and Conditions. 

A “live” version of this document is also available on our website. The version attached with your Estimate/Proposal is the one applicable to ONE particular engagement with you. In order to use our services, you must read and understand our terms and conditions to avoid misunderstandings. Please do not make assumptions about our terms and conditions, we try to make them very simple and applicable for most situations, if you are in doubt, contact our friendly Customer Service Representative at hello@leakfix.com.au. 

By engaging our services, you agree to these Terms and Conditions. Please understand that these terms are non-negotiable, and our technicians do not have the authority to modify, adjust, or disregard any of our standard terms or operating procedures.

Thank you for your cooperation.

Regards,

Jakub Jerzyniak

CSSW (Certificated Surveyor in Structural Waterproofing)

CERT III Construction Waterproofing

RSE (Red Seal Endorsement in Roofing, Damp and Waterproofing)

GRP (Accredited Green Roof Professional)

Terms and Conditions of Service. 

1. Binding Agreement

• These Terms constitute the entire agreement. No terms proposed by the Client (including those in a Purchase Order) apply unless a Leakfix Director signs a 'Deed of Variation'. Silence or commencement of work does not constitute acceptance of Client terms.

• Acceptance: Engaging our services or paying an invoice constitutes full acceptance of these Terms.

2. Payment & Security of Payment

• Terms: First-time clients must prepay in full. All other invoices are strictly payable within 7 days.

• Suspension: We reserve the right to suspend all services and withhold reports or certificates until all outstanding invoices are paid in full.

• Legislation: We claim all rights under the Building Industry Fairness (Security of Payment) Act 2017 (QLD) and the Building and Construction Industry Security of Payment Act 1999 (NSW).

• Recovery Costs: We reserve the right to recover all interest and legal fees incurred in the recovery of overdue funds.

3. Client Obligations

• Access: The Client must provide safe, uninterrupted access to the worksite.

• Materials: Unless specified otherwise, the Client is responsible for the supply, storage, and handling of all materials.

• Information: The Client warrants that all site data, drawings, and specifications provided are accurate.

4. Warranties & Limitations of Liability

• Remedial Nature: The Client acknowledges that waterproofing repairs often require a staged elimination approach; we do not guarantee an immediate resolution for complex water ingress problems.

• Unforeseen/Latent Conditions: Our Quote assumes a sound and compliant substrate. Any "latent conditions" (such as rot, structural movement, or non-compliant existing falls) discovered during works constitute a Mandatory Variation. Leakfix may suspend work until a Variation Price is agreed upon and is not liable for resulting delays.

• Liability Cap: To the maximum extent permitted by law, our total liability is limited to the amount paid for the specific service giving rise to the claim. Consequential loss and indirect damages are expressly excluded.

5. Intellectual Property (IP)

• Ownership: All reports, drawings, specifications, and methodologies remain the sole property of Leakfix.

• License: A license to use our IP is only granted upon receipt of full payment. Unauthorized use or sharing of unpaid IP is a breach of contract.

6. Termination & Disputes

• Termination: We may terminate services immediately for non-payment or breach of these Terms. The Client remains liable for all work completed to date.

• Dispute Resolution: Disputes must first be addressed via independent mediation.

• Jurisdiction: This agreement is governed by the laws of Queensland, with exclusive jurisdiction in the courts of the Gold Coast.